Tag:

service delivery

Current Discussion
Reimagining the Human Service Relationship- By: Jaber Gubrium, Tone Andreassen and Per Koren Solvang

by admin August 5, 2016

by admin August 5, 2016

The traditional lines of demarcation between service providers and service users are shifting. Professionals in managed service organizations are working to incorporate the voices of service users into their missions and the way they function, and service users, with growing access to knowledge, have taken on the semblances of professional expertise. Additionally, the human services environment has been transformed by administrative imperatives. The drive toward greater efficiency and accountability has weakened the bond between users and providers.

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